“Govt to ensure quality products. Tough laws likely to empower consumers against sub-standard products.”
It’s about time. And they should also cover services.
Over last few years, most service providers (banks, mutual funds, telco's, ISP's, electricity boards, muncipal corporations, hospitals...) and product manufacturers (tv, pc, laptop, mobiles, DVD players...) have done every thing possible to make me do a murder or commit suicide.
Fortunately for them, I phone or e-mail them to redress my grievances. If I were to meet some of them...
Artist: Otto Soglow The New Yorker 21 Feb 1948